Privacy Policy
Last updated: January 23, 2026
Ansaam Incenses operates this shop and website, including all related information, content, features, tools, products, and services, to provide you with a personalized shopping experience (the “Services”). Ansaam Incenses uses Shopify to power its store, enabling us to provide these Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal data when you visit, use, or make a purchase through the Services or otherwise communicate with us. In the event of any conflict between our Terms and Conditions and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing, and disclosure of your personal data.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you confirm that you have read this Privacy Policy and agree to the collection, use, and disclosure of your data as described herein.
1. Personal Data We Collect
When we refer to “personal data,” we mean information that identifies you or can be directly linked to you. Personal data does not include anonymized information that cannot be associated with you.
Depending on how you interact with the Services, we may collect the following categories of personal data:
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Contact information (name, billing address, shipping address, phone number, email address)
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Financial information (payment details, transaction information, payment confirmations)
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Account information (username, password, account preferences and settings)
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Transaction data (purchases, returns, wishlists, browsing behavior)
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Communication data (messages sent to customer support)
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Device information (IP address, browser type, device identifiers)
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Usage data (interaction with the website and Services)
2. Sources of Personal Data
We may collect personal data from:
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Directly from you (e.g. when you create an account, place an order, or contact us)
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Automatically through cookies and similar technologies when you use our Services
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Service providers acting on our behalf
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Partners and third parties
3. How We Use Your Personal Data
We use your personal data for the following purposes:
Providing and Improving Services
To process orders, manage your account, provide customer support, arrange shipping, handle returns, and personalize your shopping experience.
Marketing and Advertising
To send you promotional messages (email, SMS, or post) and display relevant advertisements based on your activity.
Security and Fraud Prevention
To protect against fraud, unauthorized access, and ensure safe transactions.
Communication
To respond to your inquiries and maintain our relationship with you.
Legal Obligations
To comply with applicable laws and respond to lawful requests from authorities.
4. Sharing of Personal Data
We may share your personal data with third parties under the following circumstances:
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With service providers (e.g. Shopify, payment processors, logistics providers)
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With marketing and business partners for advertising purposes
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When required for legal compliance or enforcement of our policies
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Within our company group or affiliates
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In connection with business transactions such as mergers
5. Relationship with Shopify
Our store is hosted on Shopify, which processes personal data to provide and improve the Services.
Data you submit may be transferred to Shopify and third parties located in other countries. Shopify may also process your data for analytics, security, and service optimization purposes.
For more information, please refer to the Shopify Privacy Policy:
https://privacy.shopify.com
6. Third-Party Links
Our Services may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
7. Children’s Data
Our Services are not intended for children under the age of 16. We do not knowingly collect personal data from children.
8. Data Security and Retention
We implement appropriate security measures to protect your data. However, no system is completely secure.
We retain personal data only as long as necessary to provide Services, comply with legal obligations, and resolve disputes.
9. Your Rights
Depending on your location, you may have the following rights:
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Right of access
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Right to rectification
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Right to erasure
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Right to data portability
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Right to restrict or object to processing
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Right to withdraw consent
You may exercise your rights by contacting us at the details below.
10. International Data Transfers
Your personal data may be transferred outside your country of residence. Where required, we rely on appropriate safeguards such as Standard Contractual Clauses.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be published on this page with a revised “Last updated” date.
12. Contact
If you have any questions or wish to exercise your rights, please contact us:
Email: shop@ansaamincense.shop
Address:
Ansaam Incenses
Seychellenring 49
13587 Berlin
Germany
