Shipping Policy – Ansaam Incenses
1. Shipping Destinations
Ansaam Incenses offers worldwide shipping. Shipping costs and delivery times may vary depending on the destination country.
2. Shipping Carriers
We work with trusted shipping partners to ensure reliable and efficient delivery. The selection of the carrier is based on the best available service and shipping conditions.
3. Shipping Costs
Shipping costs are calculated based on the destination and the weight of the order. The exact shipping fees will be clearly displayed during the checkout process before completing your purchase.
4. Delivery Times
Orders are typically processed and shipped within 5 business days after payment is received.
Delivery times may vary depending on the destination. Please note that custom-made or personalized products may require longer processing times, which will be specified on the respective product page.
5. Order Tracking
Tracking is available for most shipments. Once your order has been dispatched, you will receive a tracking number to monitor the status of your delivery.
6. Delivery Delays
In the event of unforeseen delays (e.g. customs clearance, logistics disruptions), we will inform you as soon as possible and work to resolve the issue promptly.
7. Local Pickup
Local pickup is available upon request. Please contact us in advance to arrange a suitable pickup time.
8. Customs Duties and Taxes
For international orders, customs duties, import taxes, or additional fees may apply. These charges are the responsibility of the customer and are not covered by Ansaam Incenses.
